Cars Company
Greece, Athens (On-Site)
Full-time, Onsite
Greece
Posted 2 months ago
Technical Customer Support | Job ID 770006
Greece, Athens | English B2, French C2 | Full-time, Onsite | € 980 – € 1200
Job Description
A world-renowned company, while living in one of Europe’s most dynamic cities? This is the opportunity you’ve been waiting for!
We are looking for passionate people to join our team in Lisbon, with an incredible offer to make your move easier.
We are looking for passionate people to join our team in Lisbon, with an incredible offer to make your move easier.
About The Position
As a technical Customer Support, you will be responsible for responding to user inquiries via email and chat, ensuring a smooth and professional experience with technology products. You will be part of an international team, dedicated to providing high-quality customer service, while opening yourself up to new encounters, friendships, and cultural opportunities abroad.
Main Missions
- ● Respond accurately and professionally to user requests via email and chat channels or systems.
- ● Provide quality technical support to Renault customers regarding navigation systems installed in Renault and Dacia vehicles (R-Link, TomTom Live, Carminat or Medianav).
- ● Respond to customer requests for information, service requests and complaints.
- ● Collect and properly transmit customer requests in Salesforce software to facilitate internal communication, especially when diagnosing faults.
Profile Required
- ● Native written French (C2) and good level of English (B2).
- ● Previous experience in customer support via chat or others channels / systems.
- ● Comfortable with technology, social media and dynamic environments.
- ● Excellent problem-solving skills.
- ● Initiative, adaptability and a desire to learn in a dynamic environment.
- ● Previous experience in moderation or customer support is a plus (but not mandatory).
Ready to experience international professional growth and join the us behind the scenes?
Apply Now ⤵
Apply Now ⤵