Communication Company
Greece, Athens (On-Site)
Full-time, Onsite
Greece
Posted 1 month ago
French-Speaking Customer Support | Job ID 770007
Greece, Athens | English B2, French C2 | Full-time, Onsite | € 980 – € 1200
Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Join Greece and support a leading international brand in a fast-growing customer experience environment.
Join Greece and support a leading international brand in a fast-growing customer experience environment.
About The Position
As a French-Speaking Customer Support Expert, you will be responsible for responding to user inquiries via email and chat, ensuring a smooth and professional experience with technology products. You will be part of an international team, dedicated to providing high-quality customer service, while opening yourself up to new encounters, friendships, and cultural opportunities abroad.
Main Missions
- ● Respond accurately and professionally to customers requests via email and chat channels or systems,
- ● Communicate with customers via phone, email and chat (in French),
- ● Provide knowledgeable answers to questions about product, pricing and availability,
- ● Deliver high-quality service with empathy and professionalism,
- ● Work with internal departments to meet customer’s needs,
- ● Data entry in various platforms,
- ● Use CRM tools to manage cases efficiently,
- ● Follow quality standards and internal procedures,
Profile Required
- ● Native written French (C2) and good level of English (B2),
- ● Relevant work experience is a plus,
- ● Excellent phone etiquette and excellent verbal, written, and interpersonal skills,
- ● Excellent communication and Customer-focused mindset,
- ● Ability to multi-task, organize, and prioritize work,
- ● Excellent problem-solving skills,
- ● Initiative, adaptability and a desire to learn and grow in a dynamic environment,
- ● Comfortable with digital tools,
Ready to experience international professional growth and join the us behind the scenes?
Apply Now ⤵
Apply Now ⤵